The Future of AI Success Metrics: Smarter Customer Growth

A Ghibli-style customer success control centre with glowing AI-powered KPI dashboards and a floating assistant offering real-time insights, surrounded by a warm, nature-infused setting.

In customer success, measuring performance used to mean tracking churn and CSAT. But that’s no longer enough 🔍 With more data, higher expectations, and tighter margins, success teams need to evolve — fast. Enter AI-powered success metrics. This isn’t just better reporting. AI transforms how teams understand, predict, and influence customer outcomes — and it’s … Read more