How to Boost Customer Loyalty with AI and NPS: Proven Tactics to Drive Retention 
Why NPS Still Matters in 2025 In a world of ever-increasing customer expectations, loyalty is everything. Companies with high customer retention grow up to 2.5x faster than those without it (source: Bain & Company). 
That’s where Net Promoter Score (NPS) comes in—still one of the most reliable metrics for understanding brand sentiment and predicting … Read more